Privacy Policy
Port Delivers
Effective Date: 1st March, 2026
Port Delivers respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Port Delivers website and services.
By using our website or placing an order through Port Delivers, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect personal information that you provide directly to us when you:
place an order through the platform
create an account
contact us via email or website forms
subscribe to communications
interact with our services
This information may include:
name
email address
phone number
delivery address
payment details (processed through secure payment providers)
order history and preferences
We may also collect certain non-personal information automatically when you visit the website, such as:
IP address
browser type
device information
website usage data
2. How We Use Your Information
We use your information to:
process and manage food delivery orders
communicate with you about your order
coordinate deliveries with partner restaurants and drivers
improve our services and website
respond to enquiries and customer support requests
comply with legal obligations
3. Sharing Your Information
To provide our services, we may share your information with:
Partner Restaurants
So they can prepare your order.
Delivery Drivers
So they can collect and deliver your order.
Payment Processors
To securely process payments.
Technology Providers
Including our ordering platform provider and website hosting services.
We do not sell or rent personal information to third parties.
4. Payment Security
Payments made through the Port Delivers platform are processed by secure third-party payment providers. Port Delivers does not store full payment card details.
5. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to understand how visitors use the website and to improve user experience.
Cookies may collect information such as:
pages visited
time spent on the website
referring websites
You can adjust your browser settings to refuse cookies if you prefer.
7. Marketing Communications
From time to time we may send information about promotions, new restaurant partners, or service updates.
You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option in emails.
8. Access to Your Information
You may request access to personal information we hold about you. If any information is incorrect, we will take reasonable steps to correct it.
To request access or correction, please contact us using the details below.
9. Third-Party Websites
Our website may contain links to third-party websites, including restaurant websites. We are not responsible for the privacy practices of these external sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be published on the website with the revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Port Delivers
Email: [email protected]
Phone: 0413 152 353